Website Terms and Conditions for Sebele Mobiles
Introduction
These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Sebele Mobiles is accessible at www.sebelemobiles.com.
These Terms will be applied fully and affect your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Intellectual Property Rights
Other than the content you own, under these Terms, Sebele Mobiles and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
Restrictions
You are specifically restricted from all of the following:
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publishing any Website material in any other media;
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selling, sublicensing and/or otherwise commercializing any Website material;
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publicly performing and/or showing any Website material;
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using this Website in any way that is or may be damaging to this Website;
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using this Website in any way that impacts user access to this Website;
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using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
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engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
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using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being accessed by you and Sebele Mobiles may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Sebele Mobiles a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. Sebele Mobiles reserves the right to remove any of Your Content from this Website at any time without notice.
Your Privacy
Please read Privacy Policy.
Limitation of liability
In no event shall Sebele Mobiles, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Sebele Mobiles, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Indemnification
You hereby indemnify to the fullest extent Sebele Mobiles from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
Sebele Mobiles is permitted to revise these Terms at any time as it sees fit, and by using this website you are expected to review these Terms on a regular basis.
Assignment
Sebele Mobiles is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Entire Agreement
These terms constitute the entire agreement between Sebele Mobiles and you in relation to your use of this Website, and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the Republic of Botswana, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Botswana for the resolution of any disputes.
Repair Terms and Conditions for Sebele Mobiles
Loss of Customer Data
Part of our services is to load the latest firmware on devices that have non-functional software. This will result in the loss of information from the device. It is therefore important to make regular backups of your device while it is in working condition. We offer a backup service at a nominal fee, but this is not always successful if the unit is faulty. Sebele Mobiles will not be responsible for the loss of any data and/or custom firmware or other applications that are loaded on the device. We only use original firmware.
Quote Validity
All of our quotes are valid for 10 working days.
Guarantees
We offer a lifetime guarantee on all parts and workmanship. This excludes all liquid damage repairs and battery.
Liability
Sebele Mobiles shall not be liable for any indirect or consequential loss arising out of or in connection with the repair of the device as specified herein.
Non-Collection of Devices
We do not keep devices, those not collected within 5 days of notification of service completion may be sold by Sebele Mobiles to defray expenses. Besides for liquid damage which can take up to 5 days, all repairs are done immediately and devices are returned back the same day.
Devices may only be delivered upon payment being received.
Sales Terms and Conditions for Sebele Mobiles
ALL SMARTPHONES HAVE A 6 MONTHS WARRANTY COVER.
Modifications To The Service And Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service or product.
Products or Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
WHAT OUR WARRANTY DOES NOT COVER
1. Defects or damage resulting from the misuse of the product. 2. Defects or damage from abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized repair, neglect, abuse, alteration, improper installation, blown fuses, food or liquid spillage, acts of god and shipping damage. 3. The external housing and cosmetic parts shall be free of Defects at the time of shipment and therefore shall not be covered under these warranty terms. 4. Breakage or damage to antennas unless caused directly by Defects in material or workmanship. 5. The cost of delivery or transportation of the product to the Dealer or officially appointed service centre will be borne by The purchaser (end user). 6. Product received for repair by the dealer or authorised Service centre after the product warranty has expired. 7. Products that have had the serial number removed or defaced. 8. This limited warranty is in lieu of all other warranties, Expressed or implied in terms of marketability or fitness for a Particular use. Specifically the Company will accept no responsibility or Liability for consequential loss or damage caused by or due to Failure of operation or malfunction of the product, or arising from the use or inability to use the product. 9. Scratches and damage caused by normal use. 10. Product used outside published maximum ratings. 11. Consumables such as fuses, battery and charger. 12. No exchange, No return after 24 hours. 13. 15% handling charges on all returns must be done within 24 hours. *NB Product specification, product features and warranty Information are subject to change without notice.
Maintenance Tips
i. When you disconnect the power cord of the charger, grasp and pull the plug not the cord, pulling the cord may cause electric shock and fire and charging port damage resulting in such an act.
ii. Unless stated, your phone, battery and charger are not water-proof, do not use them in a high moisture environment like the bathroom and meanwhile avoid getting wet in the rain.
iii. Do not leave your phone on its charge for more than 12 hours at home or one hour on a car charger. Also, plugging your phone into the car’s charger while turning the ignition could short the battery.
Warranty takes a minimum 21 working days.
Return & Refund Policy
Thanks for shopping at www.sebelemobiles.com
If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 5 calendar days to return an item from the date you received it.
To be eligible for a refund, your item must be unused and in the same condition that you received it. Your item needs to have the receipt in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your after refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.